Service overview:

Paycheck Investigators will verify your Pay Information each pay period, to ensure that your wages/commissions are paid according to your legal entitlements, work agreement or contract. Subscribing to this service ensures a regular review of your Pay Information.

The benefits of subscribing to this service include:

• timely resolution of any discrepancies;
• the likelihood of submitting an incorrect tax return is reduced; and
• it is generally easier to recover money from your current employer than a prior one.

Service Details:

To subscribe to this service, you will need to complete a Pay Checking Agreement and provide us with your work agreement or contract. In order for us to verify your wages you will need to provide us with your pay slip/notifications and your statements of commission (if applicable) on a regular basis. Paycheck Investigators will verify all the Pay Information you have provided and issue you a Payment Discrepancy Report within 7 days of your Pay Information being received. With this information, you can approach your employer to resolve any discrepancies. If you nominate to receive your Payment Discrepancy Report by e-mail, you will also receive an e-mail with the details of any discrepancy to assist you in communicating with your employer.

Note: If you have more than one employer, please note that you will need to complete a separate Pay Checking Agreement for each different job you would like verified.

Fees:

An upfront Service Fee of $10 per payslip is payable monthly plus a Success Fee of 15% of the total gross amount of underpayment identified and reported is payable for this service. The Success Fee is charged to your Nominated Account 14 days after your Payment Discrepancy Report is issued.